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Reviews

Shaping excellence through client feedback at Polly

At Polly, reviews and testimonials from our wonderful clients are everything. Not only do we want the feedback to grow our business and grow the community, but feedback from every client is integral to the performance of our housekeepers and the longevity of Polly’s principles.



Our service development both within our housekeeping team and our customer service team is constantly adapting based on our clients’ needs, nothing is too much of an ask. When you are employing a Polly team member, you are employing someone who is dedicated to giving you the best service they can.

Polly Housekeeping professional in white shirt and signature green apron taking rubbish to outdoor bins

Very impressed

☆☆☆☆☆
★★★★★
We have been using them for our King's Cross apartment for the last year and Tatiana has exceeded all of our expectations. She is friendly and no additional task is too much of an ask. Highly recommend.
Victoria

Thank you

☆☆☆☆☆
★★★★★
Tatiana is always on time, thorough and a pleasure to have in our home. Fantastic service
and great support! Thank you 🙂
Nat
☆☆☆☆☆
★★★★★
We are very pleased with Karen's work, she is very polite and nothing is too much trouble.
Matt

Great service

☆☆☆☆☆
★★★★★
We couldn’t be happier with the service Valentina provides.
Laura

Karen is very professional

☆☆☆☆☆
★★★★★
I couldn't recommend Karen enough - very professional
Susie

Professional

☆☆☆☆☆
★★★★★
I am thoroughly impressed with Valentina, she did an excellent job cleaning and organising our home.

It's such a relief to have a reliable professional that we can trust to take care of our home. We can't thank Catherine enough for introducing Valentina to us 🙂

Jo

A word from our head housekeeper for South London, Samantha.

“I love being part of the Polly platform, where I’m easily matched with clients and receive great support in my work. Each day, I have the chance to care for wonderful homes and build relationships with clients who truly appreciate the effort we put in.

The Polly team feels like family. We share helpful tips, support each other, and celebrate our successes together. The positive atmosphere makes all the difference, and I’m proud to be part of such a supportive platform!”

Illustration of Samantha, Polly Housekeeping's skilled Head Housekeeper for our South London team

Samantha “Sam”
Head Housekeeper