Nanny Polly

Polly’s Story

Heartwarming illustration of Josh with his beloved Nanny Polly, the inspiration and vision behind Polly Housekeeping

As I reflect on the origins of Polly, I’m transported back to my childhood, watching my grandmother (Polly) work her magic in the Strong household. Mr. Strong, a prosperous factory owner, lived in a magnificent house perched atop the hill. It was there that I witnessed the birth of what would become Polly’s core values.

Polly always arrived precisely on time, her punctuality a testament to her professionalism. As she tidied the kitchen, I marveled at her efficiency. It was as if a fairy had waved her wand, transforming the chaos left by the family’s busy schedule into pristine order.


I often questioned why she went to such lengths, like vacuuming behind the sofa where no one would see. But these seemingly small gestures didn’t go unnoticed by the Strongs. Polly’s attention to detail and commitment to excellence became the cornerstone of Polly’s ethos.


One day, Mr. Strong happened to be home during Polly’s shift. She carefully avoided being seen, not wanting to disturb his routine – a level of consideration we’ve instilled in all of Polly’s staff. I remember Mr. Strong offering me what seemed like a fortune to a young boy – five pounds to wash his Rolls-Royce. As I scrubbed those enormous alloy wheels, I felt an overwhelming sense of pride. I imagined Mr. Strong’s impressed reaction, though I knew I might never see it.


“That experience taught me a valuable lesson: sometimes, the satisfaction of a job well done is its own reward. This principle is now at the heart of Polly’s work ethic.”

 

Polly always made sure to water the plants on her way out after each shift. These thoughtful touches allowed Mr. Strong to focus on running his business, freeing up his weekends to enjoy with his family. At Polly, we understand that by caring for the little things, we give our clients the gift of time.


We founded Polly to carry forward my grandmother’s legacy of exceptional service. In a world where such dedication seems increasingly rare, we strive to embody her meticulous care, professionalism, and pride in a job well done. Through Polly, my grandmother’s work ethic lives on, through our team and through the families we help,  just like Mr Strong’s. 



Professional Housekeeping London

Why choose Polly…

At Polly, we elevate your home with luxury housekeeping tailored to your lifestyle. Our trained professionals provide exceptional cleanliness, transforming your space into a sanctuary. Enjoy hassle free service adjustments and connect with your housekeeper via our app. With our satisfaction guarantee, we’ll make it right if you’re not completely happy.

Devoted

We prioritise our client’s needs and peace of mind, going above and beyond to ensure their happiness.

Meticulous

We pride ourselves on our high standards and attention to detail. We focus on the little things that make a big difference in customer service.

Nurturing

Our staff are the heart of Polly. We value and support them as family, ensuring their well-being and job satisfaction.

Eco-Minded

We actively seek and implement eco-friendly cleaning solutions and cleaning materials wherever possible. Demonstrating our commitment to clean your home with environmental responsibility.

Eco-Minded

We actively seek and implement eco-friendly cleaning solutions and cleaning materials wherever possible. Demonstrating our commitment to clean your home with environmental responsibility.

Trustworthy

We take security seriously, building trust with our clients through reliable and confidential service and a fully insured agreement.

Innovative

We’re always looking for ways to enhance our service, staying innovative and responsive to evolving client needs.

Polly Housekeeping professional in white shirt and signature green apron carefully washing dishes in a client's kitchen

Customised housekeeping for your home

Tailored domestic cleaning in London, is just a touch away…

Our app is designed for ease of use. Schedule your cleaner with just a few clicks.

We understand that technology can sometimes feel daunting. Therefore, our dedicated customer service team is always on hand, and available to assist you. Request a callback today, and we’ll reach out to help you.

Polly Housekeeping web app profile of Luke, head housekeeper for East London, showing professional headshot and service details

Your Polly Housekeeper App is here to help!

Are you Running late for an important meeting and forgot to put the washing out? Don’t worry, Polly has you covered. Just add it to your scheduled booking, and your housekeeper will take care of it for you.

Customised housekeeping for your home

Tailored domestic cleaning in London, is just a touch away…

Our app is designed for ease of use. Schedule your cleaner with just a few clicks.

We understand that technology can sometimes feel daunting. Therefore, our dedicated customer service team is always on hand, and available to assist you. Request a callback today, and we’ll reach out to help you.

Your Polly Housekeeper App is here to help!

Are you Running late for an important meeting and forgot to put the washing out? Don’t worry, Polly has you covered. Just add it to your scheduled booking, and your housekeeper will take care of it for you.

Polly Housekeeping web app profile of Luke, head housekeeper for East London, showing professional headshot and service details