Shaping Excellence Through Client Feedback at Polly

At Polly, reviews and testimonials from our wonderful clients are everything. Not only do we want the feedback to grow our business and grow the community but, feedback from every client is integral to the performance of our housekeepers and the longevity of Polly’s principles.



Our training and development both within our housekeeping team and our back of house team are constantly adapting based on our client’s needs, nothing is too much of an ask. When you are employing a Polly team member you are employing someone who is dedicated on giving you the best service they can.

A word from our Head Housekeeper for South London, Samantha.

“As a housekeeper for Polly, I feel so fortunate to be part of such a supportive team and community. Every day, I get to work with lovely clients who appreciate the hard work we put into making their homes shine. It’s rewarding to see their smiles when they come home to a beautifully cleaned space.

My colleagues are not just co-workers, they are like family. 
We share tips, support one another, and celebrate our successes together. The positive energy here is contagious, and I couldn’t ask for a better company to be a part of!”