Privacy Policy – Polly Housekeeping

Privacy Policy – Polly Houskeeping

Last Updated: 25.11.24

Introduction
Welcome to Polly Housekeeping’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal information when you visit our website or use our housekeeping services.

Information We Collect
In the course of our business operations, we collect several types of information from our clients. This includes your name and contact details, comprising your email address, telephone number and postal address. When provided for service delivery, we also maintain property access information and security codes. We store details about your service preferences and requirements, payment information, and records of communications between you and our team.

How We Use Your Information
Your personal information enables us to deliver our housekeeping services effectively. We use it to process payments, communicate about appointments and services, send important updates and notifications, and continuously improve our services. We also maintain certain information to comply with our legal obligations.

Data Storage and Security
The security of your data is paramount to us. We employ robust security measures to safeguard your personal information against any unauthorised access, alteration, disclosure or destruction. All data is stored securely within the United Kingdom.

Your Rights
British data protection law grants you several important rights regarding your personal data. You may request access to your personal data, ask for corrections to any inaccuracies, request deletion of your information, restrict how we process your data, request data portability, or object to our processing of your personal data.

Cookie Policy
Our website employs cookies to enhance your browsing experience. You maintain control over cookie settings through your browser preferences.

Third-Party Sharing
We maintain strict control over your personal data and do not sell it to third parties. However, to provide our services effectively, we may share information with our employees and contractors who require it for service delivery, our payment processing providers, and legal authorities when required by law.

Changes to This Policy
We may periodically update this privacy policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, along with the revision date.

Contact Us
Should you have any enquiries about this privacy policy or our data practices, please contact us at [email protected]

Last Updated: 25.11.24